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Hi my name is ***** ***** I can assist. Is the https://iforgot.apple.com site not allowing you to reset your password?
Please let me know if you are still in need of assistance. Just want to make sure you've been taken care of.
It seems there may have been issues getting my responses to you. I just want to make sure that you received my messages and to see if you still need help
Hi there! This is Jason with JustAnswer.com checking in to see if you still needed assistance with your issue. Let me know either way.