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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31332
Experience:  Over 15 year experience in Email Systems and Programs
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Am being advised that someone has logged into my account. I

Customer Question

Am being advised that someone has logged into my account. I presume other than me. What can I do?
Submitted: 6 months ago.
Category: Email
Expert:  Richard replied 6 months ago.

Hi there and welcome Reed

Are you able to actually sign into your account still?

And with which Email service is this?

Please let me know

Customer: replied 6 months ago.
I access gmail service via my outlook s/w on my computer. Am unable to get forwarding from gmail server. Says someone get flag saying someone is using my account. Go to gmail account and log in. I don't know how to do that since there are so many options there..... little confused. Also am on the road and not sure I recall my gmail account login.....
Expert:  Richard replied 6 months ago.

Thanks

Can you click on my link below please

www.gmail.com

And tell me if you can sign into your account there

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please

Customer: replied 6 months ago.
No thanks.
Expert:  Richard replied 6 months ago.

No problem, please do the instructions I gave you and let me know the results

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