How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete, Computer Expert
Category: Email
Satisfied Customers: 15454
Experience:  CISCO certified computer and networking expert
Type Your Email Question Here...
Pete is online now
A new question is answered every 9 seconds

Please can you advise how to recover a word file emailed to

Customer Question

Please can you advise how to recover a word file emailed to windows live mail that did not safe properly. Realise now on opening the word file from email I should have saved the document via save as but several hours of trouble shooting and searching has not located the missing file. Any suggestions?
Submitted: 4 months ago.
Category: Email
Expert:  Pete replied 4 months ago.

Hi Sue

If you have AutoSave turned on, then you may be able to recover a previously saved version of the file.

However if the changes to the file were not saved then unfortunately there is no way to recover unsaved work.