I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
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Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
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Thank you. Have you tried anything at the yahoo.com website?
Can I connect remotely to your computer, so I can fix this issue directly for you?
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Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue
May I connect with you remotely(over secure network session) to check/fix the issue directly?
Secure Remote support($5) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.
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