I'm sorry about the issue. You can sign in your Gmail account at the website below:
, then there, remove the AOL account from your google / gmail account.
Please reply at the box below to continue. Thank you,
I'm sorry. Can you please change your AOL account password ***** the website below:
, and save it, and check.
- If there is still any issue, do you also have a windows or mac computer?
I'm sorry; it is possible to fix this. I will get this working for you, so don't worry. Do you also have a windows or mac computer?
Does it have windows xp, vista, or 7 or 8 or 10?
Can I connect remotely to your computer and fix this issue directly for you?
I'm sorry. I can connect remotely to your computer and troubleshoot the issue and show you. Is that okay?
Thank you; please click on the website below in order to connect with me remotely:
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
On the phone you mean?
I'm sorry. Do you mean you've fixed the issue already? Do you still need help with this or with anything else?
It does not take an hour to fix. Would you like to continue now or later? We guarantee our service, so don't worry. Please let me know your time. Thank you.
Are you able to sign in your gmail email account at the gmail.com website on the computer?
Yes, it's Accounts and import.
Or to make things faster and easier for you, I can connect remotely to your computer and show this directly.
Please let me know. Thank you.
Under Accounts and Import at the gmail.com website on the computer, do you see the gmail email address there? And do you see the aol email address there (scroll down as needed)?
Sorry, in Accounts and Import , in the section "Check mail from other accounts (using POP3):", do you see any email address?
- Do you mean you just removed the AOL account earlier?
Sorry about that. When you did the gmail / google setup, you should not have select the option to import.
Yes, it's good; it's gone as it's not shown in Accounts and Import any more. Can you test sending an email message to your own (to your aol email address) and check?
Great. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much for your patience.
You're welcome. You have a good weekend also. Please take a moment to rate my service today by clicking on the 5-star icon at the top, then click on Submit. Thank you very much.
Thank you again.