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Chris L.
Chris L., Support Specialist
Category: Email
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Experience:  Certified Email Expert with over 10 years experience.
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I cancelled Avast on April 2 at 12:39 yet i was billed on my

Customer Question

I cancelled Avast on April 2 at 12:39 yet i was billed on my discover card on May 5!
Submitted: 6 months ago.
Category: Email
Expert:  Chris L. replied 6 months ago.

Hello my name is ***** ***** I will be happy to assist you.

Expert:  Chris L. replied 6 months ago.

You are going to need to contact the billing department for this issue. You can submit a ticket by going to this page

https://id.avast.com/?target=http%3A%2F%2Fsupport.avast.com%2Flogin%2Fsso#login

However you will need your avast log in to submit the ticket. If you do not know what it is please call 1-***-***-**** and they should be able to sort this out for you.

Please a moment to rate my service by clicking the stars above. 3 or more is very appreciated.

Thank you,

Chris

Expert:  Dan replied 6 months ago.

Hello and thank you for your question, I look forward to assisting you today. Unfortunately this was a decision by Microsoft. This has been in the works for awhile but Samsung continued to advertise Skype as a feature.

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Expert:  Chris L. replied 6 months ago.

Did you still need help with this? If you do not need more help please rate my service by clicking 3 or more stars to provide credit for my answer. If you need more help just reply.

Expert:  Chris L. replied 6 months ago.

Did you still need help with this? Please let me know.