Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.
In this case you need to reset your Email account password ***** create a new password.
Can you please tell me about your email service provider? gmail/yahoo/hotmail or other.
May I connect with you remotely(over secure network session) to check/fix the issue directly?
Secure Remote support($19) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.
We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau websitehttp://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403
Please reply back to me at the box given below. If you need phone support for this issue, please let me know. Thank you.
Once you accept the remote support offer, please click the link:
Scroll down on that page and click "I Agree".
Download/allow and run this program to start remote session.
May I know about your email service provider? gmail/yahoo/hotmail or other
Are you still there?
Please provide me your number under Edit contact Details. I will help you over the phone. Thank you.