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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have not received any emails on my computer since 16 May.

Customer Question

I have not received any emails on my computer since 16 May. Why?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Mac Book bought 2010
JA: Tell me a bit more about what's going on so he can help you best.
Customer: I have not been able to receive any emails since 16 May. Other functions seem OK
JA: Is there anything else the Email Technician should be aware of?
Customer: No I can't think of any other problem
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Email
Expert:  Kamil Anwar replied 4 months ago.

Hello & Welcome to JustAnswer. Thank you for your question.

May i connect with you remotely to troubleshoot the issue directly? Thanks