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Russell H.
Russell H., Computer Support Specialist
Category: Email
Satisfied Customers: 9296
Experience:  Proud to have been getting computer technicalities into working order since 1988.
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Some guy remotely accessed my computer last night 2am and

Customer Question

some guy remotely accessed my computer last night 2am and hostile deleted permanent all of my aol sent saved inbox trash emails for 12 years nothing in trash to recover
Submitted: 4 months ago.
Category: Email
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

If you were not logged in to your AOL account at the time (or even better, if your computer had been turned Off) then that would not have been possible. Just a word to the wise for next time.

If AOL mail was deleted, contact AOL immediately, not later, and see if they can restore the contents of your account. This is something that only AOL can do for you in such a case (unless you had a (fairly recent, complete) backup of your Personal Folders or Personal Mailbox - or whatever the most recent version of AOL now calls it... in which case that would be where to go to restore your email accounts contents...) and they may not be able to do so if you do not act fairly rapidly.

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