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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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After visiting the Apple Store to my iPad, I am trying to

Customer Question

After visiting the Apple Store for neurosurgery to my iPad, I am trying to enter the information (at home) required to get the iPad up and working. It will not accept my password ***** either answer to the security questions -- though I am providing correct information for each. How do I proceed?
Submitted: 6 months ago.
Category: Email
Expert:  Nathan replied 6 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What info are you having trouble with?
Wifi connection, or your appleid, or something else?