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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I set up what I thought was a good password for

Customer Question

I set up what I thought was a good password ***** "administrator" for my HP computer converted to Windows 10. somehow I put in the wrong password, and I'm locked out of administrator (I need to put some plugins into Google Sketchup) - Is there a way to change this password ***** that I can get into admin?
Submitted: 4 months ago.
Category: Email
Expert:  Randy Computer Tech replied 4 months ago.

Is there an email address listed on your Start screen where it is asking for the password?

Customer: replied 4 months ago.
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Randy Computer Tech replied 4 months ago.

do you still need help?