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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1794
Experience:  Computer Software Support Specialist for more than 10 years
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Microsoft has screwed up my MSN premium etc. How can this be

Customer Question

Microsoft has screwed up my MSN premium for email etc.
How can this be repaired? I have tried reinstalling but MSN
will not let me.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message when signing in?

Is your msn email address currently working at the outlook.com website?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 year ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Customer: replied 1 year ago.
No longer need help. Desk Top computor in trash. Using lap top till new PC arrives from Dell.
Expert:  Viet - Email Tech replied 1 year ago.

I'm sorry. If you'd like to, I can fix your desktop right now. Is the internet currently working on the on the desktop computer (open the Internet Explorer program on the desktop to check)?

Please let me know; we guarantee our service. Please reply at the box below. Thank you,

Customer: replied 1 year ago.
Subject computor no longer in service. Therefore no assistance needed.

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