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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My login.microsoftonline mail account just keeps loading...

Customer Question

My login.microsoftonline mail account just keeps loading... but never opens
JA: Have you contacted anyone about your account?
Customer: no
JA: Tell me a bit more about what's going on so he can help you best.
Customer: when i sign in to my account, and click on email, it starts to go to the email page, but just continually loads, or resets, loads, resets... like, the little circular thing continuously circles
JA: Is there anything else the Email Technician should be aware of?
Customer: it happens for both my work email account, and my school email account, and only on this PC
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Email
Expert:  Kamil Anwar replied 6 months ago.

Hello & Welcome to JustAnswer. Thank you for your question.

May i connect with you remotely to troubleshoot the issue directly? Thanks