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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My use of Windows 10 is very recent. Today, obvious reason

Customer Question

My use of Windows 10 is very recent. Today, for no obvious reason everything in my excell files and some others, the background is black and the characters are in white. As I write this the screen colors are fine but as I said the excell files are not.
Thanks,
R T Lalor
Submitted: 6 months ago.
Category: Email
Expert:  Viet - Email Tech replied 6 months ago.

Hi,

I'm sorry about the issue. Are other programs, such as Word, Internet, etc. showing correctly?

When did you upgrade to Windows 10? Or did your computer originally come with Windows 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,