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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Hotmail won't let me access my account-keep telling I have

Customer Question

Hi, Hotmail won't let me access my account-keep telling I have used the wrong password ***** often. Not true. Just got a new password ***** morning and it said this to me THE FIRST TIME I used it.....
JA: Got it. The Email Technician will be able to help you. Is there anything else important you think the Email Technician should know?
Customer: That's it for the moment.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Email
Expert:  Kamil Anwar replied 6 months ago.

Hello & Welcome to JustAnswer. Thank you for your question.

May i connect with you remotely to troubleshoot the issue directly? Thanks