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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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This evening, a representative at /schwab helped me delete

Customer Question

This evening, a representative at /schwab helped me delete browsing history in chrome.
after that, all hell broke loose. I can no longer access gmail,google calendar etc.
In trying to work thru recovery, nothing fits my situation and I am asked to set up a new google account but am unable as does not accept my prior username and password.
I am minimally computer able at age 69. Can you call me and walk me through?
john zerdecki (###) ###-####
Submitted: 6 months ago.
Category: Email
Expert:  rafalima87 replied 6 months ago.

My name is ***** ***** I will be assisting you today. I can remotely log in to your computer to help you out if you'd like.

Customer: replied 6 months ago.
IF THAT WOULD BE EASIER
Expert:  rafalima87 replied 6 months ago.

Please accept the offer I sent and I'll be able to help you. Let me know once you've done so

Expert:  rafalima87 replied 6 months ago.

It's up to you, I can guide you through via messaging or we can do a remote session, the remote session is an additional service, but you can choose to accept it if you'd prefer that

Expert:  rafalima87 replied 6 months ago.

Are you there?

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