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flopcat98
flopcat98, Consultant
Category: Email
Satisfied Customers: 8753
Experience:  Consultant 30 years in nyc computer industry working with PC and networks banks brokerage legal etc.
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I log on aol and can't get out : I am on can't tuen q : I am

Customer Question

I log on aol and can't get out
JA: Problems logging on, huh? It happens to all of us! Fortunately, the wizards we work with know tech inside and out, and it would be my pleasure to connect you with one right away. Tell me a bit more about what's going on so he can help you best.
Customer: I am on can't tuen q
JA: Is there anything else the Computer Technician should be aware of?
Customer: I am on can't turn off
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Email
Expert:  John replied 6 months ago.

Hello my name is***** will be assisting you with your email issue today.

Expert:  John replied 6 months ago.

Just to clarify you are logged in to AOL email but you cannot log out of it after the use. am i correct?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 6 months ago.

Sir please answer my above question so that i can help you better.

Sincerely,
John

Note: - Please reply using the box below.

Customer: replied 6 months ago.
Customer: replied 6 months ago.
No
Expert:  John replied 6 months ago.

I am confused you said yes and then no.could you please explain the AOL email issue also how do you open this email usually, is it using any email client like Microsoft Outlook, windows live mail Or using web browsers like Internet explorer, Mozilla, Google Chrome ?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?

john

Customer: replied 6 months ago.
I just got on this morning and put the account on now I can't get out
Expert:  John replied 6 months ago.

OK where did you put this account on is it on your computer ?

how do you open this email usually, is it using any email client like Microsoft Outlook, windows live mail Or using web browsers like Internet explorer, Mozilla, Google Chrome ?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?

john

Expert:  John replied 6 months ago.

Sir did you see my above question if so please answer it,sorry for asking so many questions the reason why i am asking is that i can get a clear picture of the issue you are having on AOL ?

Sincerely,

John

Expert:  John replied 6 months ago.

Sir checking to see whether you still need my help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

Expert:  flopcat98 replied 6 months ago.

It is confusing to us what you mean by "cant get out"

maybe this would work better if we could talk on the phone.

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