Hi,I'm Sandy and I look forward to help you today.
I'm sorry about the issue.
What isyour email service provider? gmail/yahoo/hotmail or other.
What program do you use to check your emails? Internet explorer,mozilla firefox, safari, outlook, outlook express, Windows Mail,Windows Live Mail or Thunderbird or other.
I suggest you to reset your Gmail account as given under:
Click the link:
Choose I don't know Password. Type in your Email Address. Click Continue.Follow on-screen instructions to reset your account password.
If this does not work, please let me know.
Are you able to reset your Gmail account password? Please let me know.
Okay, After resetting the gmail account password, please use the new gmail password ***** you use account.
Are you able to find your emails now?
Does this fix the issue?
If yes, please rate my service by clicking stars and then click submit.
Thank you, ***** *****
Do you still need help with this issue? Please let me now.
I'm following up with you to see how everything is going.Could you please tell me if you follow the steps provided?Do you still need help with this? IF yes, please let me know.
Else please take a second to rate my service by clicking the stars at the top of the screen then submit.Thank you, ***** *****