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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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Go back to my old email add, aol, i could not get into my e

Customer Question

go back to my old email add
JA: Just to clarify, what email service provider are you using?
Customer: aol
JA: Tell me a bit more about what's going on so he can help you best.
Customer: i could not get into my e mail this morning using [email protected] i was forced into changing my user name to [email protected] i've used the old email user mail for many years i wish to go back so that I can get my mail..
JA: Is there anything else important you think the Computer Technician should know?
Customer: i don't think so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Email
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Just to clarify, when you open up AOL now, are you automatically signed in to the new account itself?

May I set up a secure remote session to check the issue now?

Please reply back using the box below. Thank you.

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