I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Can you please tell me if you have windows xp, vista, or 7, or 8, 10, or mac computer? And/or what's the brand / model of your computer?
Please type at the box below, then click on the Send button below to communicate with me. Thank you,
Please let me know when you are available. Thank you,
Hi, I'm Sandy and I look forward to help you today.I'm sorry about the issue.
May I connect with you remotely(over secure network session) to check/fix the issue directly?
Secure Remote support($9) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.
We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau websitehttp://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403