How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I am not sure if my email password is or please advise

Customer Question

I am not sure if my email password ********@******.***
or***@******.*** please advise
Submitted: 6 months ago.
Category: Email
Expert:  Viet - Email Tech replied 6 months ago.

Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 6 months ago.

Can you please tell me if you have windows xp, vista, or 7, or 8, 10, or mac computer? And/or what's the brand / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me. Thank you,

Expert:  Viet - Email Tech replied 6 months ago.

Please let me know when you are available. Thank you,

Expert:  Sandy replied 6 months ago.

Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.

May I connect with you remotely(over secure network session) to check/fix the issue directly?

Secure Remote support($9) can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

We have fixed millions of computers over remote session and have an A+ rating with the Better Business Bureau website
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403

Related Email Questions