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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I just purchased an iphone 6s plus. Trying to get it setup.

Customer Question

I just purchased an iphone 6s plus. Trying to get it setup. The MAIL icon shows that I have 89 emails. When I open the icon, there are ZERO emails. It says I have 89 unread emails. I have tried EVERYTHING to delete this. Nothing is getting rid of these UNREAD emails. I have no idea what these emails are. PLEASE HELP. FRUSTRATED TO THE POINT OF TOSSING THE PHONE IN THE TRASH.
Submitted: 4 months ago.
Category: Email
Expert:  Cody replied 4 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 4 months ago.

Go to settings --> mail --> choose your account --> then change mail days to sync to like 1 day

test to see if the unread emails go away

What email account do you have setup?

Expert:  Cody replied 4 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.