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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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My email was hacked into and I was advised to change my

Customer Question

My email was hacked into and I was advised to change my password ***** I did after that I haven't been able to get into my apple account I don't even know what my Apple ID is. Help!
Submitted: 12 months ago.
Category: Email
Expert:  Jess M. replied 12 months ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. Can you please tell me your "hacked" email account? Also, how did you get the idea that it was hacked? Did you receive an email telling you so?Please let me know by replying to me here so that I can help you further.Best regards,Jess