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Ask Jason Fenoglio Your Own Question

Jason Fenoglio
Jason Fenoglio, Sr. Systems Engineer
Category: Email
Satisfied Customers: 266
Experience:  Sr. Systems Engineer
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I updated my gmail and I lost my directory. how can i

Customer Question

I updated my gmail and I lost my directory. how can i retreice my directory?
Bob Pearlman
Submitted: 6 months ago.
Category: Email
Expert:  Jason Fenoglio replied 6 months ago.
Hi my name is ***** ***** I can assist you. When you say you updated GMail, did you update to "Inbox by GMail" app?
Customer: replied 6 months ago.
I think so.
Expert:  Jason Fenoglio replied 6 months ago.
Is this on a mobile device or your PC?
Expert:  Jason Fenoglio replied 6 months ago.
It doesn't look like the Secure Remote Assistance went through. Let's try this.http://support.isgdirect.com/?ak=99ca6e9118d1b20255522cb45d159a00This will allow me to look at your screen.
Expert:  Jason Fenoglio replied 6 months ago.
Did you still want me to remotely connect?
Expert:  Jason Fenoglio replied 6 months ago.
GMail has replaced folders with Labels to organize e-mail a different way. Here is how they have uses organize e-mail now.http://www.wikihow.com/Create-a-New-Folder-in-Gmail
Expert:  Jason Fenoglio replied 6 months ago.
Please let me know if you were satisfied with your answer by giving me a positive review for you question. If you feel you need more help, I'll be happy to help.Thanks, Jason
Expert:  Jason Fenoglio replied 6 months ago.
This will allow you to revert back to the original GMail.https://support.google.com/inbox/answer/6230358?hl=en

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