I'm sorry about the issue. When you are in the new message composition window, press and release the key Alt on the keyboard, then the menu should appear at the top. Then click on the View menu at the top, then select option Toolbars. Then make sure the option Menu Bar is checked.
- Next, click on the View menu at the top, then select option Toolbars, and make sure the Composition Toolbar and Formatting Bar are checked.
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