Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you
Are you trying to open this gmail on your computer,if so which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?
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OK i believe its windows 8.1
On which web browser are you trying to open your gmail account is it Internet explorer, Mozilla, Google Chrome ?
Sir/Ma'am checking to see whether you still need my help.
Please let me know.
Note:-To reply back to me use the reply box below.
No problem i will request customer service to contact you and do the necessary.