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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Use g mail ONLY, but suddenly when I click to ID and open my

Customer Question

Use g mail ONLY, but suddenly when I click to ID and open my g mail, I get a Google page offering me membership for a whole progrm of Google offerings... including applying for membership. as if I was new to Google.
I can't get rid of that offer/page so I can get into my gmail as I have been doing for years! HELP PLEASE
Submitted: 6 months ago.
Category: Email
Expert:  John replied 6 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you

Are you trying to open this gmail on your computer,if so which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?

Sincerely,
John

Note: - Please reply using the box below.

Customer: replied 6 months ago.
Windows 8.5
Expert:  John replied 6 months ago.

OK i believe its windows 8.1

On which web browser are you trying to open your gmail account is it Internet explorer, Mozilla, Google Chrome ?

John

Expert:  John replied 6 months ago.

Sir/Ma'am checking to see whether you still need my help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

Customer: replied 6 months ago.
Sorry - Got rid of my problem.... please adjust that charge accordingly. I have advised paypal accordingly fmk
Expert:  John replied 6 months ago.

No problem i will request customer service to contact you and do the necessary.

Sincerely,

John