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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I have a person who emails me with attachments and the email

Customer Question

I have a person who emails me with attachments and the email comes through but the attachment does not. I use Windows Live Mail. Why don't the attachments come through?
Submitted: 10 months ago.
Category: Email
Expert:  Viet - Email Tech replied 10 months ago.
Hi,I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Does this issue only occur with one person?Are you able to receive email attachments from any other people?Do you have windows xp, vista, or 7, or 8, 10?Please reply at the box below. Thank you.
Expert:  Viet - Email Tech replied 10 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Expert:  Viet - Email Tech replied 10 months ago.
Please let me know if you still need help with this. When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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