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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I am Trying to upgrade to windows 10 and am not having any

Customer Question

I am Trying to upgrade to windows 10 and am not having any luck. I am trying this on a 64bit machine that is on Windows 7 currently. I get stuck on trying your upgrade that is
currently runnini a starting upload but it does not complete.
Submitted: 6 months ago.
Category: Email
Expert:  Martin replied 6 months ago.
Hello Bill and welcome.Sorry to hear you're having trouble with your computer.Do you get any errors or does it just hang?Would you like me to connect with you and do it for you?Please reply using the box below.Regards,Martin
Customer: replied 6 months ago.
Hangup just says downloading and stays on screen
Customer: replied 6 months ago.
Don't want online help
Expert:  Martin replied 6 months ago.
How long have you left it downloading for?It is a large download so if your connection isn't particularly fast it may take 4 or 5 hours