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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I got an email this morning at [email protected] said I hit the

Customer Question

I got an email this morning at [email protected] said I hit the jackpot a random cash drawing and to get back at them came from Nicolette I have only one site I was to go on it is. Http://goo.gl/pEzcPl
Submitted: 6 months ago.
Category: Email
Expert:  John replied 6 months ago.
Hello my name is***** will be assisting you today. I will try my best to help youSir this seems like a scam email to lure you into their site and provide details like bank,card details etc then they will later ask for depositing some amount as a processing fee etc.Did you contact the person who send you the email,if so what was the response ?Sincerely,JohnNote: - Please reply using the box below.
Customer: replied 6 months ago.
No I didn't . Will you give me the number where I can cancelleservice
Expert:  John replied 6 months ago.
Which service do you want to cancel ?
Customer: replied 6 months ago.
The service that this five or seven turns into
Customer: replied 6 months ago.
you sign me up for a trial service
Expert:  John replied 6 months ago.
I am still confused,Do you mean you want to cancel this justanswer service and you do not want to continue with your question?
Customer: replied 6 months ago.
No I don't want to pay the 39$ I just want to know how to opt out
Expert:  John replied 6 months ago.
OK i will request the customer service to close this question and refund the amount.Sincerely,John
Customer: replied 6 months ago.
No I'll just pay the seven then opt out if you have a number
Customer: replied 6 months ago.
I live on SSI can't afford any more bills
Expert:  John replied 6 months ago.
Here is the number to contact customer service : - 1.***-***-**** I will also request the customer service to contact you regarding the charges.
Customer: replied 6 months ago.
I don't want any more service I would just like the phone number
Expert:  John replied 6 months ago.
I had already given you the number to contact customer service.Please try that 1.***-***-****Sincerely,John
Customer: replied 6 months ago.
I really want no more service I would like the number to cancell if I get in a fix I will look you up
Expert:  John replied 6 months ago.
Here is the number to contact customer service : - 1-***-***-****
Customer: replied 6 months ago.
No I don't want anything else just want a number to opt out before the trial days are up
Expert:  John replied 6 months ago.
Sir i believe you are not seeing my replies i have given you numerous times the customer care number.Here is it again : - 1-***-***-****Sincerely,John
Customer: replied 6 months ago.
Can you help me to opt out so I don't end up with another bill
Customer: replied 6 months ago.
I'm not going to pay the 39 my bank will look at it like fra ud when I tell them about it that phone number was to small for me to read
Customer: replied 6 months ago.
Thank you for the number so what you are saying you are takeong 7&39 from me