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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My email goes to my spam

Customer Question

My email goes to my spam
Submitted: 9 months ago.
Category: Email
Expert:  Viet - Email Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Do you use comcast email or aol email?

Please reply at the box below. Thank you,

Customer: replied 9 months ago.
AOL mail and comcast
Expert:  Viet - Email Tech replied 9 months ago.

Do email messages go to Spam on on your AOL email account or Comcast email account or both?

If you go to the aol.com website and the comcast.net website, are your emails showing in Inbox there? Or do they show up in Spam also?

Please reply at the box below. Thank you.

Customer: replied 9 months ago.
No, thanks
Customer: replied 9 months ago.
I get email from the spam setting on AOL and Comcast as well.
Expert:  Viet - Email Tech replied 9 months ago.

1. Go to the aol.com website, and sign in your aol email address, does it work fine there?

2. Go to the comcast.net website, and sign in your comcast email address, does it work fine there?

Also, do you have a windows or mac computer?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 9 months ago.

I'm sorry; your payment failed; you can contact your bank / credit card company and allow payment to JustAnswer. Thank you,

Expert:  Viet - Email Tech replied 9 months ago.

In the mean time, I can help you here. Can you please let me know the followings:

1. Go to the aol.com website, and sign in your aol email address, does it work fine there?

2. Go to the comcast.net website, and sign in your comcast email address, does it work fine there?

3. Also, do you have a windows or mac computer?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 9 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,