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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I have forgotten my email password ***** this account could you

Customer Question

I have forgotten my email password ***** this account could you please send me a new one thank you sue smith
Submitted: 10 months ago.
Category: Email
Expert:  Viet - Email Tech replied 10 months ago.
Hi,I'm sorry about the issue. Is it email account or something else?What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 10 months ago.
I have windows 7 i do not want support session
Expert:  Viet - Email Tech replied 10 months ago.
I'm sorry. With remote support, you can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403/Remote support is quicker and easier for you as I will do all the troubleshooting steps for you. Otherwise, I can provide written instructions you can try.What is the email address you are having issue with?Please reply at the box below. Thank you,
Expert:  Viet - Email Tech replied 10 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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