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Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 35206
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I don't remember my hotmail password

Customer Question

I don't remember my hotmail password
Submitted: 6 months ago.
Category: Email
Expert:  Viet - Email Tech replied 6 months ago.
Hi,I'm sorry about the issue. Do you have a phone number ending with the two digits 44?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet - Email Tech replied 6 months ago.
Please try the following:1. Click on the website below:https://account.live.com/ResetPassword.aspx2. Then there, select the option "I forgot my password", then click on Next at the bottom.3. Then in the first box, type in your hotmail email address.4. Then in the second box, type in the characters as shown on the page.5. Then click on Next at the bottom. Then follow the instructions there in order to reset your microsoft / Hotmail account password.Please reply at the box below to continue. Thank you.
Expert:  Viet - Email Tech replied 6 months ago.
If you are are stuck at any step, please let me know. Also, please answer my previous questions.Please reply at the box below to continue. Thank you,
Expert:  Viet - Email Tech replied 6 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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