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GeekGal
GeekGal, Email Support Specialist
Category: Email
Satisfied Customers: 907
Experience:  MIS Degree & 15 + years experience supporting email issues of all kinds
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The following is my nephew in china,454889451@.qq.com I can't

Customer Question

The following is my nephew in china,454889451@.qq.com I can't connect to it.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Email Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Just trying to communicate with him.
JA: Is there anything else important you think the Email Technician should know?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Email Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Email
Expert:  GeekGal replied 6 months ago.
Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this.
Expert:  GeekGal replied 6 months ago.
It looks like you put a period after the @ sign and before the qq. The email address should be***@******.*** not###-##-####.qq.com. Please try this and let me know how this works for you. If you need clarification or have additional questions I am happy to assist. I am committed to working with you until the problem is fully resolved.When your problem has been resolved, please kindly take a moment to rate my service. As an independent contractor for just answer, I do not receive credit for my answer and I am not compensated in any way without a rating of at least 3 stars. You can provide a rating by clicking on the stars and then clicking on submit. Please remember, don't rate until you are satisfied. If you need more help, please let me know so I can continue to work with you or allow me to "opt-out" so that other experts can assist you. Your complete satisfaction is my goal! Thank you!

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