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michelleclive, Email
Category: Email
Satisfied Customers: 4540
Experience:  I am a computer professional have fixed and handled email issues.
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Kindle screen frozen. have tried rebooting several times.

Customer Question

kindle screen frozen. have tried rebooting several times. can I send it somewhere for repair?
Submitted: 5 months ago.
Category: Email
Expert:  michelleclive replied 5 months ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.Press and hold down the power button on the kindle for 45 seconds, hold it down the power will be off release the button after 45 second and let the Kindle be shut down for 5 to 10 mins.Now connect the charger and then power on kinlde leave it connected for 2 hrs and then try to use it.Let me know how it goes.

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