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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have been locked out of my yahoo account and cant reset my

Customer Question

I have been locked out of my yahoo account and cant reset my password. Reason, old email address i gave them years ago, doesnt exist anymore. I cannot receieve the code they give me so that i can reset my password.
Submitted: 5 months ago.
Category: Email
Expert:  Martin replied 5 months ago.
Hello Tom and welcome.Sorry to hear you're having trouble with your computer.Would you like me to connect with you and fix the problem remotely, that way we can avoid causing any additional problems?Please reply using the box below.Regards,Martin