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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I cannot open my e-mail. It says it is unable to connect to

Customer Question

I cannot open my e-mail. It says it is unable to connect to server. It shows a
name and password ***** a box later which may be wrong.
Submitted: 5 months ago.
Category: Email
Expert:  Martin replied 5 months ago.
Hello Tim and welcome.Sorry to hear you're having trouble with your computer.When did the problem start?Would you like me to connect with you and fix the problem remotely, that way we can avoid causing any additional problems?Please reply using the box below.Regards,Martin