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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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How can id myself into my facebook because its seem like someone

Customer Question

how can id myself into my facebook because its seem like someone used my facebook or hacked or scam or spam i dont know whats going on with this facebook which is cant open facebook at all and facebook didnt email to me
Submitted: 11 months ago.
Category: Email
Expert:  Viet - Email Tech replied 11 months ago.

Hi,

I'm sorry about the issue. When you log in your facebook, what happens?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 11 months ago.
when i log in and its wont allow me into facebook it was said please complete a security check
Customer: replied 11 months ago.
laptop is hp
Expert:  Viet - Email Tech replied 11 months ago.

What's your Internet / browser program, such as Internet Explorer, Safari, Chrome, Firefox, etc.?

Do you know if your HP laptop has Windows XP, Vista, or 7 or 8 or 10?

Can I connect remotely to your computer, so I can fix this issue directly for you?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 11 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,