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Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 36854
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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My new gmail***@******.*** I need access to my

Customer Question

My new gmail***@******.***
I need access to my original ***@******.***
Last passwords l remember are wrong
kickmuddpunk or twofeetleft...
Please help... Thank you!
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.
Hi,I'm sorry about the issue. Do you also have another phone number ending with the two digits 32?For security verification, what's your Father's middle name?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet - Email Tech replied 1 year ago.
Please try the following steps:Click on the Gmail website below:http://www.gmail.com, and if you are signed in with the new gmail, then click on the email address (or the big initial letter icon or the name) at the upper right corner, then click on option Sign out.; or you can click on the website below to sign out:https://accounts.google.com/Logout?hl=en&continue=https://mail.google.com/mail&service=mailThen enter the gmail email address you are having issue with. (If needed, click on the Sign in... option first.)Then click on Next below it.Then click on option Forgot password?.Then click on option Try a different question below it.If you have access to the phone number ending with the two digits 32, then enter that phone number, then click on Next and continue following the instructions. Otherwise, please go to the next step below.If you do not have access to the phone number ending with the two digits 32, then click on option Try a different question below it. Then answer the security question there, then click on Next, and continue following the instructions there in order to reset your gmail account password.Please reply at the box below to continue. Thank you,
Expert:  Viet - Email Tech replied 1 year ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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