Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. Can you go to http://adobe.ly/1YWDgNQ and click on the sign-in link at the top. You will need to sign in with your old email address and your Adobe password. If you don't have your Adobe password, we will need to reset it. Do you still have access to your old email?
The offers that you are seeing are automated. You are free to ignore them. You are under no obligation to accept any of them. I can assist you with your problem with no further costs. However if you wish to speak to customer service about a refund you can go to ww2.justanswer.com/help and choose email, chat or phone to contact them. Whatever you decide, have a good weekend!