How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

Windows 10 sytem restore deleted my programs, one was Windows

Customer Question

Windows 10 sytem restore deleted my programs, one was Windows Live email. I need assistance to restore my email. I have tried three or more times to provide personal information to no avail. Please assist. Bill Mason,***@******.***
Submitted: 5 months ago.
Category: Email
Expert:  Dustin replied 5 months ago.
Welcome to, my name is ***** ***** I will do my best to assist you. The best chance we have of restoring your files, will be through a screen sharing connection.. Where I can share your screen and work on the issue directly. Would you like to try that, or would you prefer to have me try and guide you via written support alone? Thank you for your response, Dustin S.