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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I can't access my email because I have a message that says

Customer Question

I can't access my email because I have a message that says someone else may have tried to use it and I can't get the code to correct this. I need help.
email is***@******.***
Submitted: 9 months ago.
Category: Email
Expert:  Martin replied 9 months ago.
Hello Tony and welcome.Sorry to hear you're having trouble with your computer.When's the last time you were able to access it and are you trying to connect from the same computer and location you always use?Would you like me to connect with you and fix the problem remotely, that way we can avoid locking it permanently?Please reply using the box below.Regards,Martin