How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I can no longer receive my email on google , all I get is an

Customer Question

I can no longer receive my email on google , all I get is an offer to sign up for a windows account . ***** *****
Submitted: 1 year ago.
Category: Email
Expert:  GeekGal replied 1 year ago.
Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this.
Expert:  GeekGal replied 1 year ago.
When you go to and enter your gmail address and password, what happens? Does it tell you that your password ***** *****? Do you access your Gmail account some other way? For example, do you use Outlook, Thunderbird, Eudora, or some other third party program to to read your email?
Customer: replied 1 year ago.
I do not wish to pay any more than $ 40 .
Expert:  GeekGal replied 1 year ago.
That's fine. That is an automated offer and yo are under no obligation to accept it or any other offers that are sent to you. I'm sure thatI can walk you through a solution once I have answers to the questions that I asked you.
Customer: replied 1 year ago.
Please cancel my account now .
Expert:  GeekGal replied 1 year ago.
I have sent your request to customer service. Have a nice evening!

Related Email Questions