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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I mistakenly set up my account name as***@******.***. My actual

Customer Question

I mistakenly set up my account name as***@******.***. My actual e-mail address is***@******.***. I received the following message:
"We sent an email to***@******.*** to make sure you own it. Please check your inbox and follow the instructions to finish setting up your Microsoft account."
They are sending the email to a nonexistent aol address. Therefore I don't receive the code and complete signing up for "Office", etc. Can we get rid of the gba57 account and change it to***@******.***
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Submitted: 6 months ago.
Category: Email
Expert:  Jess M. replied 6 months ago.
Hi George, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. Can I remotely access your computer so that I can directly assist you in setting up the needed account?Please let me know by replying to me here so that I can help you further.Best regards,Jess