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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 31329
Experience:  Over 15 year experience in Email Systems and Programs
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The username I have been using past 2 days ssince I

Customer Question

the username I have been using for the past 2 days ssince I switched my old email address to***@******.*** won't let me login because it belongs to Matthew Shields. also i don't have apassword ***** will accept
Submitted: 7 months ago.
Category: Email
Expert:  Richard replied 7 months ago.
Hi there and welcomeJust to confirm, the email account***@******.*** is the one you are not able to sign in with correct?And are you trying to sign in via www.gmail.com ?
Customer: replied 7 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 7 months ago.
As requested I am offering this
Customer: replied 7 months ago.
no just the $30 fee please. money is short now
Expert:  Richard replied 7 months ago.
No problem, I offered it as you requested it else we continue hereCan you reply to my initial question please? I repeated it again belowJust to confirm, the email account***@******.*** is the one you are not able to sign in with correct?And are you trying to sign in via www.gmail.com ?
Customer: replied 7 months ago.
i cannot sign on to***@******.***
2gmail.com i try to log on with chrome gmail.com
Expert:  Richard replied 7 months ago.
Thanks,What was the last password ***** remember using?
Customer: replied 7 months ago.
it is 12:30 here and i will fall asleep soon. the last password, reset yesterday i beiieve is BIG boy+3
Expert:  Richard replied 7 months ago.
Can you tell me the phone number ending in 99 please
Customer: replied 7 months ago.
my only phone numbr is 1-***-***-****
Expert:  Richard replied 7 months ago.
ok but I am asking please about the phone number you gave ending in 99
Customer: replied 7 months ago.
i only gave the number above my only number
Expert:  Richard replied 7 months ago.
When you gave the number, you gave it ending in 99 if this is indeed your email account.Try to reset it via this link pleasehttps://www.google.com/accounts/recovery

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