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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot get my Hotmail account to open big pond is ok and

Customer Question

I cannot get my Hotmail account to open big pond is ok and internet is ok but a box comes up with asking for password ***** bay 465 or ?
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.
Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks
Customer: replied 1 year ago.
ok please don't keep adding extra services or I will cancel can you fix my computer no more addons
Expert:  Kamil Anwar replied 1 year ago.
Remote service will be an additional service, cannot do it without the extra $26. We can try here if you don't want remote.
Customer: replied 1 year ago.
what is happening
Expert:  Kamil Anwar replied 1 year ago.
Remote service will be an additional service, cannot do it without the extra $26. We can try here if you don't want remote..
Customer: replied 1 year ago.
no I will cancel what started off with one charge has now grown to extra extra extra thank you bye
Expert:  Kamil Anwar replied 1 year ago.
I can continue to instruct here (without remoting in) if you want.

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