How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 30132
Experience:  Over 15 year experience in Email Systems and Programs
Type Your Email Question Here...
Richard is online now
A new question is answered every 9 seconds

My iPad stopped working this am. It suggested I back up my

Customer Question

My iPad stopped working this am. It suggested I back up my email to iCloud. This did not succeed. It now says it is not connected to the server. I don't know where to begin? K.
Submitted: 6 months ago.
Category: Email
Expert:  Richard replied 6 months ago.
Hi there and welcomeCan you hold the home and power buttons on the iPad please for about 10 seconds until you see the Apple Logo then release.Let the iPad restart and when it has, tell me what then happens please