How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
20304743
Type Your Email Question Here...
James K. is online now
A new question is answered every 9 seconds

I cannot remember my password ***** gmail automatically logs me

Customer Question

I cannot remember my password ***** gmail automatically logs me in everyday for eons. I have step 2 verification voice message but for some reason it is sending text which my phone cannot receive. I opened a 2nd email account also with step 2 voice message and can access that account but I needed my original account to send my presentation docs for tomorrow to that account. I cannot access my account!!!!! Help! I have been on my original email acct all day.
Submitted: 10 months ago.
Category: Email
Expert:  Kamil Anwar replied 10 months ago.
Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks
Customer: replied 10 months ago.
yes.
Expert:  Kamil Anwar replied 10 months ago.
I sent request for remote service. Please accept it then follow steps here to connect with me.
Customer: replied 10 months ago.
Is the $26 the total of the support cost to me for fixing this password *****
Expert:  Kamil Anwar replied 10 months ago.
The $26 is in addition, it's for remote service.
Customer: replied 10 months ago.
forget it I don't want your service. you have charged me over sixty dollars and I have received nothing from you.
Expert:  Kamil Anwar replied 10 months ago.
If you don't want remote, we can continue here but since this is a technical issue - You will need to cooperate with me in order to proceed.