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Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 12920
Experience:  Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
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Can you send my password

Customer Question

Can you send my password
Submitted: 11 months ago.
Category: Email
Expert:  Randy Computer Tech replied 11 months ago.
Do you still have the phone number ending in 77?
Customer: replied 11 months ago.
No
Customer: replied 11 months ago.
My phone number change
Customer: replied 11 months ago.
Is(###) ###-####
Expert:  Randy Computer Tech replied 11 months ago.
okay, are you on your computer now?
Customer: replied 11 months ago.
No my phone
Customer: replied 11 months ago.
With my phone
Expert:  Randy Computer Tech replied 11 months ago.
okay,unfortunately we cant reset your password ***** you have the phone number and phone that was used to create the recovery email. Would you like to create a new email account?
Customer: replied 11 months ago.
No I want open old account coz my all picture their
Customer: replied 11 months ago.
If I want new account I do my self
Expert:  Randy Computer Tech replied 11 months ago.
okay, I may be able to recover the forgotten password ***** you have a computer that was used to sign in to that email recently?
Customer: replied 11 months ago.
If not why you sayed before
Expert:  Randy Computer Tech replied 11 months ago.
There must be some confusion on that.
Customer: replied 11 months ago.
I have I phone
Expert:  Randy Computer Tech replied 11 months ago.
I am sorry for any confusion.
Customer: replied 11 months ago.
Is ok
Customer: replied 11 months ago.
What
Customer: replied 11 months ago.
Why before say you guyes do
Customer: replied 11 months ago.
Yes I ha e computer
Expert:  Randy Computer Tech replied 11 months ago.
okay, have you signed in to the email on that computer before?
Customer: replied 11 months ago.
Yes
Expert:  Randy Computer Tech replied 11 months ago.
okay, can you access the computer right now?
Customer: replied 11 months ago.
Ok
Expert:  Randy Computer Tech replied 11 months ago.
is the computer a windows or mac?
Customer: replied 11 months ago.
Windo
Expert:  Randy Computer Tech replied 11 months ago.
okay, can you open this link on the computer please>http://www.justanswer.com/remotedesktop/join.aspx?Session=ca8d3126-5ed0-4e43-a726-b0d3dbec19d6
Customer: replied 11 months ago.
I did the password ***** match
Customer: replied 11 months ago.
Helo
Customer: replied 11 months ago.
Why no still send my password
Expert:  Randy Computer Tech replied 11 months ago.
Please go to the blue link on your computer. Let me know when you have the remote program connected on your computer.
Customer: replied 11 months ago.
I go but it does not show
Customer: replied 11 months ago.
Nothing
Expert:  Dustin replied 11 months ago.
Hello.. My name is ***** ***** I will do my best to assist you. We either need to speak over the phone and then allow me to connect to your computer, or we at least need to start a screen sharing session so that I can help you. I'm sending the offer for premium support now, once you have accepted that offer please enter your phone number in the private contact info section. Thank you, *****
Customer: replied 11 months ago.
(###) ###-####
Customer: replied 11 months ago.
Hello
Expert:  Dustin replied 11 months ago.
Site policies dictate that we cannot provide phone or remote support without a premium service offer being clicked and accepted. Ive sent the offer to you already, once you click and accept that offer for more help.. We can begin~ Dustin S.
Customer: replied 11 months ago.
What?i don't understand
Customer: replied 11 months ago.
I say my face book account locked
Expert:  Dustin replied 11 months ago.
Ive just sent you the offer for remote support + phone support. Once you click and accept that offer, we can continue. You should see that offer in your email, or you can see it here on this webpage. Although, if youre viewing our website through your phone the offer probably wont show. So you will need to check your email, and click and accept the offer for more help. Dustin S.
Customer: replied 11 months ago.
Just open my account and send my password
Customer: replied 11 months ago.
Change my number
Expert:  Dustin replied 11 months ago.
That is not the way this works. Otherwise, anyone could simply pay to get someone elses password If youd like help, it needs to be done in the manner I mentioned.

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