How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dustin Your Own Question

Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 12735
Experience:  Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
19897260
Type Your Email Question Here...
Dustin is online now
A new question is answered every 9 seconds

Can you send my password

Customer Question

Can you send my password
Submitted: 9 months ago.
Category: Email
Expert:  Randy Computer Tech replied 9 months ago.
Do you still have the phone number ending in 77?
Customer: replied 9 months ago.
No
Customer: replied 9 months ago.
My phone number change
Customer: replied 9 months ago.
Is(###) ###-####
Expert:  Randy Computer Tech replied 9 months ago.
okay, are you on your computer now?
Customer: replied 9 months ago.
No my phone
Customer: replied 9 months ago.
With my phone
Expert:  Randy Computer Tech replied 9 months ago.
okay,unfortunately we cant reset your password ***** you have the phone number and phone that was used to create the recovery email. Would you like to create a new email account?
Customer: replied 9 months ago.
No I want open old account coz my all picture their
Customer: replied 9 months ago.
If I want new account I do my self
Expert:  Randy Computer Tech replied 9 months ago.
okay, I may be able to recover the forgotten password ***** you have a computer that was used to sign in to that email recently?
Customer: replied 9 months ago.
If not why you sayed before
Expert:  Randy Computer Tech replied 9 months ago.
There must be some confusion on that.
Customer: replied 9 months ago.
I have I phone
Expert:  Randy Computer Tech replied 9 months ago.
I am sorry for any confusion.
Customer: replied 9 months ago.
Is ok
Customer: replied 9 months ago.
What
Customer: replied 9 months ago.
Why before say you guyes do
Customer: replied 9 months ago.
Yes I ha e computer
Expert:  Randy Computer Tech replied 9 months ago.
okay, have you signed in to the email on that computer before?
Customer: replied 9 months ago.
Yes
Expert:  Randy Computer Tech replied 9 months ago.
okay, can you access the computer right now?
Customer: replied 9 months ago.
Ok
Expert:  Randy Computer Tech replied 9 months ago.
is the computer a windows or mac?
Customer: replied 9 months ago.
Windo
Expert:  Randy Computer Tech replied 9 months ago.
okay, can you open this link on the computer please>http://www.justanswer.com/remotedesktop/join.aspx?Session=ca8d3126-5ed0-4e43-a726-b0d3dbec19d6
Customer: replied 9 months ago.
I did the password ***** match
Customer: replied 9 months ago.
Helo
Customer: replied 9 months ago.
Why no still send my password
Expert:  Randy Computer Tech replied 9 months ago.
Please go to the blue link on your computer. Let me know when you have the remote program connected on your computer.
Customer: replied 9 months ago.
I go but it does not show
Customer: replied 9 months ago.
Nothing
Expert:  Dustin replied 9 months ago.
Hello.. My name is ***** ***** I will do my best to assist you. We either need to speak over the phone and then allow me to connect to your computer, or we at least need to start a screen sharing session so that I can help you. I'm sending the offer for premium support now, once you have accepted that offer please enter your phone number in the private contact info section. Thank you, *****
Customer: replied 9 months ago.
(###) ###-####
Customer: replied 9 months ago.
Hello
Expert:  Dustin replied 9 months ago.
Site policies dictate that we cannot provide phone or remote support without a premium service offer being clicked and accepted. Ive sent the offer to you already, once you click and accept that offer for more help.. We can begin~ Dustin S.
Customer: replied 9 months ago.
What?i don't understand
Customer: replied 9 months ago.
I say my face book account locked
Expert:  Dustin replied 9 months ago.
Ive just sent you the offer for remote support + phone support. Once you click and accept that offer, we can continue. You should see that offer in your email, or you can see it here on this webpage. Although, if youre viewing our website through your phone the offer probably wont show. So you will need to check your email, and click and accept the offer for more help. Dustin S.
Customer: replied 9 months ago.
Just open my account and send my password
Customer: replied 9 months ago.
Change my number
Expert:  Dustin replied 9 months ago.
That is not the way this works. Otherwise, anyone could simply pay to get someone elses password If youd like help, it needs to be done in the manner I mentioned.