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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I can't login. it wont except my e-mail address or passwor

Customer Question

I can't login. it wont except my e-mail address or password.
Submitted: 7 months ago.
Category: Email
Expert:  Viet - Email Tech replied 7 months ago.
Hi,I'm sorry about the issue. What happens when you try to reset your password? Is there any error or message?What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet - Email Tech replied 7 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.