Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows. It would be my pleasure to help you resolve this.
It sounds like you have tried all of the normal recovery methods, so at this point your only option will be to speak to alive person at Google about your Gmail account. It can be very difficult to find a phone number, but I have one for you. 1-***-***-**** Please be advised that the lines are automated, and requesting to speak with someone can lead to very lengthy wait times so get comfy and use a phone that you can put on speaker phone while you wait. When you have reset the password ***** you are logged into your account, please go tosettings and update your recovery email address, your phone number, and your security questions. This will make it much easier for you to recover access to your account if you forget your password ***** the future.
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Kirsty, did the contact information that I provided for Google help? Please keep me posted and let me know if you need further assistance. Please remember to rate my service. Thanks and have a great day!