Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
To call you, Id have to send you a premium service offer for phone support. And while phone calls can be effective, its much more effective if I connect to your mac directly while we speak, and try to repair the issues on screen, in person.
I will send you the offer for phone support now, once accepted you can enter your phone number in the "enter contact info" section and I can call you..
If you reject the phone call offer, Then I can assist you through written communication.
Hello again, I havent heard back from you since you read my reply.
Did you still need help? Is everything working now?
Thank you for your response,